Relationships with more than a dozen carriers North America, Latin America, the Asia-Pacific region, Europe, India, the Middle East, and Africaįull-container-load (FCL) and less-than-container-load (LCL) options Consolidation and customs brokerage * arrangement available (additional fees may apply) Reliable, economical ocean freight services for deliveries with flexible schedules Palletized or non-palletized freight weighing less than 20,000 lbs.įedEx International Direct Economy Ocean SM portsįrom select origins in Asia and Europe to a single destination in the contiguous U.S. Reliable ocean delivery along major trade routes into select U.S. must be palletized, stackable, forklift accessible, shrink wrapped, and banded to a skidįedEx International Direct Priority Ocean SM No minimum per-shipment or per-piece weight * More than 30 of the world’s major markets Time-definite delivery in 1, 2, or 3 business days Individualized security options and temperature-sensitive cargo environments also availableĪirport-to-airport time-definite delivery of controlled items, dangerous goods, and consolidated freight shipments General and hard-to-move cargo animals, including zoo animals, horses, and cattle and internationally for one-time or long-term use Ideal for sensitive, high-value, or time-definite freight shipmentsĭependent on aircraft, origin, and destinationĪvailable in the U.S. Select from FedEx aircraft and choose the origin and destination airports Specific origin and destination restrictions may apply Connects all major global markets inbound and outbound, intercontinental, and interregional and more than 220 countries and territories Within hours between major cities worldwide depending on flight availability Ideal for the most urgent export and import shipments imports from Canada, Mexico, Puerto Rico, and key Asian, Latin American, and European markets exports to more than 130 countries and territories Typically within 5 business days (typically 2 or 3 business days to Canada, Mexico, and Puerto Rico) Offers flexible pickup, linehaul, and delivery options Time-definite, customs-cleared air freight service from more than 105 countries and territories to more than 130 countries and territories Typically 1, 2, or 3 business days to most major world markets Their AI strongly indicates that they don’t want to know about your customer service issue in the first place.- Includes pickup, linehaul, customs clearance, and door-to-door (DTD) delivery Now if I an item is incorrectly delivered, there isn’t any way to follow up on an escalation. I am extremely saddened, Fed-ex used to be at the top of their of their game years ago. Customer service is not easily accessible. Instead I kept receiving text messages for days saying that their research was in progress and that if I had located my package to click on the link. The packages were never redelivered, I never received a phone call from the driver. It was urgently needed medical equipment and I could not physically get the packages myself for medical reasons. I called customer service who assured me they would have it re-delivered right away and a fed-ex driver would call me as well as knock to notify delivery. My shipments were supposed to be delivered to my door, but instead they were delivered to the leasing office.
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